Refund policy
Returns
We offer returns within 14 days of delivery. To qualify, items must be unworn, unwashed, and in original condition with all tags attached and original packaging included.
What Can't Be Returned
- Final sale items
- Gift cards
- Items that have been worn, washed, or damaged (unless due to a manufacturing defect)
Refunds
Once we receive and inspect your return, approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived defective or incorrect.
Exchanges
We don't offer direct exchanges at this time. Simply return your item and place a new order for the replacement.
Questions?
Contact us at katina@societe-secrete.com and we'll be happy to help.